Brand Voice, Conversion Optimization Laura Kendrick Brand Voice, Conversion Optimization Laura Kendrick

What Is Brand Voice (and Why Your Business Desperately Needs One)

Let’s just come right out and say it:
“Brand voice” is having its main character moment.

With AI cranking out content faster than you can say “Canva caption,” the question isn’t should you define your brand voice—it’s how soon can you.

Because every founder, content creator, and small-but-mighty team eventually runs into the same sticky problem:

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Messaging, Voice of Customer Laura Kendrick Messaging, Voice of Customer Laura Kendrick

What Woodstock ’99 Teaches Us About Brand Messaging Gone Wrong

So when the news hit a few days later that Woodstock ‘99 had turned into a full-on disaster—fires, looting, assaults, complete chaos—I wasn’t shocked.

Even back then, I could see the misstep.

Now, with grown-up eyes and a strategist’s brain, I can see exactly what went wrong. And it’s something I see in online businesses, brand launches, and even social media strategies all the time.

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